FAQ

FAQ

Here you can find The River Hostel FAQ. If you cannot find the answer you need below,

feel free to call or send us an email regarding your question.

Hi River Hostel FAQ, at what time can I check-in and check-out?

You can arrive anytime you want, as we are in fact open 24/7.

  • Check-in time is at 14.30, but we do our best to have the rooms ready earlier. At our hostel, the check-out time is at 11.00. For only €2 per hour, you can check out later, based on availability.

 

Are sheets and blankets provided?
Yes, bed linen and blankets are included in the price.

Are towels provided?
Towels are provided in the private rooms. If you are staying in a different kind of room, bring your own towel or rent your towel at the reception for only 1€ and 5€ deposit!

Is there a luggage room available?
Yes. For example, if you check out and you want to leave your bags here, we can store them in our safe luggage room. Additionally, if you arrive before check-in time and your room is not ready yet, you may also leave it here.
If you want to leave your luggage here and you're not staying with us, you can do it for only 3€ per luggage and day.

Do we have a private parking lot?
Unfortunately, we have no private parking at the hostel, however, on the other side of the park, there is a lot of space where you can park for free. There is also public parking nearby. Check our parking section at "how to get there".

Do you have a kitchen in the hostel?
Yes, we offer a kitchen that hostellers are welcome to use. Our kitchen is equipped with basic cooking utensils. We also have a common area where you can eat with new friends, sit around and talk with fellow travelers. You may use the kitchen from 07.00h to 24.00h. On Fridays and Saturdays, you may use it till 01.00h.

Can I rent bicycles?
Yes, we have bicycles in our hostel. We rent them for 9€ for 24 hours, 16€/ 48 h, 21€ for three days.

How do I get there?
Maps and directions are available by going to our 'How do I get' section.

Are dorm rooms mixed or single-sex?
In our hostel, we have mixed dorm rooms and one feminine room. You can choose the most suitable room for you on our website. Please note that availability is subject to demand.

Do you have rooms with private bathrooms?
Except for groups, all our rooms have big communal single-sex bathrooms in the corridor. Private and feminine rooms have free shower gel.

Is there free internet access?
Yes, we have very powerful free Wi-Fi throughout the hostel. There is also a public computer with internet access available.

Is breakfast included?
Our nice breakfast buffet is not included unless you book through our site, but you can book it at the reception. If you pay the day before, you only pay €2.90. If you pay on the same day, you will pay €3.50.

Do you have lockers in the bedrooms?
Every bed has its free locker. The lockers are big, so your suitcase will fit in. Every locker has its own padlock.
 

Other River Hostel FAQ......

BEDROOMS
  • Custom-made, extra-large bunk beds (2 x 1 meters)
  • Truly strong bunks with three closed sides for privacy.
  • Free bedding, including duvet cover for maximum hygiene.
  • Daily housekeeping.
  • Air conditioning and fans in every room.
  • Free and very powerful WIFI throughout the building.
  • Large capacity drawer with a key in each bed to leave all your belongings.
  • Each bed has three plug sockets.
  • Free reading lamp (ask at reception).
  • Unlike others, all our rooms also have exterior views of the garden or the historic center of Valencia.
  • Large windows with balcony and plenty of light in all shared rooms.
BATHROOMS
  • Unlike other hostels, our bathrooms are in fact, gender-separated!
  • Private bathrooms are however only available for groups and those differently-abled.
  • We have the best showers in Valencia! In addition to having many for each floor and being very spacious, you may enjoy unlimited hot water, as well as lots of water pressure.
  • Powerful hair dryers at your disposal.
KITCHEN
  • Our kitchen is very spacious and equipped with everything you need!
GENERAL
  • We have the most powerful Wi-Fi in the city, not only in the common areas but throughout the hostel!
  • Security (our reception is open 24 hours).
  • Luggage deposit available at reception for your most valuable belongings.
  • The bar is at your disposal with food and drink.
  • Mini shop in reception for whatever you may need.
  • Every Saturday we have paella with sangria.
  • Accessibility for disabled people.
  • A computer for free use on the ground floor.
  • Elevator.
  • Mosaic floors, molding, and coffered ceilings.
SERVICES
  • Breakfast buffet for €2,90 (if you pay in advance) or € 3,50 (pay the same day).
  • Bike rental in our reception for only 9€ per day.
  • Vending machines with drinks and food
  • Free maps.
  • Ticket sales for all types of activities.
  • Free porter service.
  • Washer and dryer.
  • Free linen.
PARKING
POLICIES
  • We accept credit cards (except American Express)
  • Smoking is forbidden throughout the hostel.
  • VAT included.

Did you not find the answer to your question? You can contact us here.